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      <image:title>About</image:title>
      <image:caption>From Frazzled to Focused: Navigating Stress in Veterinary Medicine</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/1775656291122-ZIHRI8SYPV39U2Z5QB50/Screenshot%2B2026-04-08%2Bat%2B9.50.20%25E2%2580%25AFAM.png</image:loc>
      <image:title>About</image:title>
      <image:caption>(1) Managing the Rotten Apple: How to make your team into the perfect apple pie! (2) From Frazzled to Focused: Navigating Stress in Veterinary Medicine</image:caption>
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      <image:title>About</image:title>
      <image:caption>Topic: Safety: it’s not just a job, it’s an adventure. Ways to make safety fun for your staff.</image:caption>
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      <image:title>About</image:title>
      <image:caption>(1) De-escalation and Verbal Communication. Lecture (2) The 3 S’s of Hiring – Savvy, Smart, and Secure.</image:caption>
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      <image:title>About</image:title>
      <image:caption>De-escalation and Verbal Communication</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/eecc0212-d6df-4ec3-9fcc-01c14226dbc6/Leadership-and-Managing-Conversations-Aug-24-768-x-1084-px-1-600x847+%281%29.png</image:loc>
      <image:title>About</image:title>
      <image:caption>Leadership and Managing Conversations</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/b12ecb2e-0a96-46f6-8c35-530520507adb/468149447_10235210048539913_2321149779108322341_n.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>Life/Work Balance: How to Manage in a Stressful Environment</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/2ef5fbb4-4e49-40e5-b010-a9cb721a6a76/Houston-Zoo-2022-768-%C3%97-1024-px.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>De-escalation And Verbal Communication Skills</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/43320a1b-f732-4524-a3ab-fd4f59fd8e05/VHMA_2022_CONF_Ebanner_780x208.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>De-escalation and Verbal Communication</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/4c3c5744-2bbd-4ba0-a18f-9bb53f00b6d6/Screenshot+2026-04-08+at+1.48.34%E2%80%AFPM.png</image:loc>
      <image:title>About</image:title>
      <image:caption>De-escalation and Verbal Communication</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/bb201116-049d-452e-87e1-eb33a8ec9762/APPA_logo_vertical_color.png</image:loc>
      <image:title>About</image:title>
      <image:caption>The Good, The Bad, The Ugly: Keeping a Work/Life Balance While Teleworking</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/b97f6ceb-94f3-446e-b0e6-fd5af7165ec7/6011594.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>(1) The 3 S’s of Hiring – Savvy, Smart, and Secure (2) – Drugs – Signs and Symptoms of Abuse</image:caption>
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    <loc>https://www.candidapproach.com/home</loc>
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    <lastmod>2026-04-21</lastmod>
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      <image:title>Home</image:title>
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      <image:title>Home</image:title>
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    <loc>https://www.candidapproach.com/contact</loc>
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  <url>
    <loc>https://www.candidapproach.com/consulting</loc>
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    <loc>https://www.candidapproach.com/gallery</loc>
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    <lastmod>2026-04-17</lastmod>
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      <image:title>Gallery</image:title>
      <image:caption>Podcast cover image for The Veterinary Ledger featuring Kim Mackey, with three people smiling, text mentioning Granite Peak Tax Business Advisory M&amp;A and Conflict Resolution and Healthy Team Culture, episode 05.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>A woman standing next to a large presentation screen at a conference. The screen displays a slide titled "From Frazzled to Focused: Navigating Stress in Veterinary Medicine" for the 2025 VHMA Annual Meeting and Conference, with speaker Kimberly Mackey, MS, CVPM.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Kim Mackey giving a presentation in a conference room with an audience, a large screen displaying a slide, and decorative wall panels.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Kim Mackey giving a presentation to an audience in a conference room with a large screen displaying a slide.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Logo of the Community Corrections Association of Pennsylvania with the abbreviation 'CCAPA' and full name underneath.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Flyer for a veterinary communication seminar featuring a baby gorilla clinging to a tree trunk among tropical leaves. The event is organized by Houston Veterinary Practice Manager Associates, scheduled for October 20th, 2022, from 11 am to 2 pm at the NAU Family Gorilla Treehouse. Title of the seminar is "Descalation &amp; Verbal Communication Skills." It is free for HVPA members with limited spaces, includes lunch, and free zoo admission with membership or purchase.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Event flyer for KimberlyAnn Mackey's leadership and managing conversations seminar, hosted by Houston Veterinary Practice Managers Alliance. The event is on August 1, 2024, in Houston, Texas, with 2 hours of continuing education, and includes a photo of a woman leading a discussion with four people at a conference table.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Flyer for a veterinary practice managers event featuring Kimberly Ann Mackey, MS, CVPM, on de-escalation and verbal communication skills, scheduled for July 31, 2024, at Patterson Dental Room in Houston, TX.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/69b5cc462325fd63a65b4768/97cce549-db62-40b6-b20b-ea3450841c40/IMG_1097.jpeg</image:loc>
      <image:title>Gallery</image:title>
      <image:caption>A promotional image for the MDVMA Summer Conference with a beach background, featuring a dog, photographs of a room and a view, and details about the event including dates, location, and registration call-to-action.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Logo for the Veterinary Hospital Managers Association VHMA Annual Meeting &amp; Conference with the theme Racing Towards Success, held September 5-7 at the Sheraton &amp; Le Meridien Hotel Complex in Charlotte, NC.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Signboard welcoming attendees to a training session about de-escalation and verbal communication skills, presented by Kimberly Ann Mackey, at Houston Veterinary Practice Manager Associates, featuring a picture of a baby gorilla holding a tree branch.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Flyer for The HiVE Conference 2023 scheduled for June 7th-8th, 2025, at Hilton Chicago, IL, featuring a dog and two cats.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Conference banner for Rhythms of Excellence, Strategies for Veterinary Hospital Success, VHMA Annual Conference, September 4-6 at Hyatt Regency New Orleans, with a fleur-de-lis, musical notes, and a trumpet graphic.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Graphic for the Veterinary Hospital Managers Association (VHMA) 2022 Annual Meeting and Conference, held September 8-10, 2022 in Orlando, Florida. The background is blue with polka dots and rays, featuring speech bubbles with words 'Leadership,' 'Insight,' and 'Adaptability,' and a large explosion-shaped graphic with the words 'Discover Your Superpower!'</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Logo with two red hearts and a white heart in the center, with the text 'connexity by AAHA' underneath.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Logo of the American Probation and Parole Association featuring stylized blue and black overlapping circles with the organization's name underneath.</image:caption>
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    <image:image>
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      <image:title>Gallery</image:title>
      <image:caption>Logo for IVECCS 2020 virtual experience with a red medical cross and a red veterinarian icon.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>A woman taking a selfie next to a large sign promoting a DE-ESCALATION &amp; VERBAL COMMUNICATION SKILLS training at KimbelY Arm in Mackey.</image:caption>
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      <image:title>Gallery</image:title>
      <image:caption>Flyer for a presentation titled "Managing the Rotten Apple" by Kimberlyann Mackey, scheduled on April 13, 2023, from 12 PM to 3 PM, organized by the Houston Veterinary Practice Managers Alliance, featuring an image of a sliced apple pie with a lattice crust.</image:caption>
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